This therapy service does not provide urgent or crisis support outside of sessions. If you or someone you care about needs immediate, urgent or specialist support, the Australian services below may help.
Immediate danger
Emergency Services — 000
For immediate danger, serious injury, or when you or someone else may be at immediate risk of harm.
Urgent mental health support
Suicide Call Back Service — 1300 659 467
For counselling and support if you are thinking about suicide, worried about someone else, or affected by suicide.
https://www.suicidecallbackservice.org.au/
Lifeline — 13 11 14
For immediate emotional support when you are overwhelmed, distressed, in crisis, or struggling to cope.
https://www.lifeline.org.au/
NSW Mental Health Line — 1800 011 511
For urgent mental health assessment, advice and connection with appropriate NSW mental health services.
NSW Health Safe Haven
For free, face-to-face, walk-in support if you are experiencing significant distress or suicidal thoughts. No appointment is required.
https://www.health.nsw.gov.au/towardszerosuicides/Pages/safe-haven.aspx
Support for safety in relationships and families
1800RESPECT — 1800 737 732
For counselling, information and support relating to domestic, family and sexual violence, including help considering safety and next steps.
https://www.1800respect.org.au/
eSafety Commissioner
For information and help with technology-facilitated abuse, including cyberstalking, monitoring, threats, online harassment and image-based abuse.
https://www.esafety.gov.au/key-topics/tech-based-abuse
If you think a device or account may be being monitored, consider accessing support from a safer device where possible.
NSW Sexual Violence Helpline / Full Stop Australia — 1800 385 578 (1800 FULL STOP)
For free, confidential, 24hr 7 days a week specialist support if you have experienced sexual violence, recently or in the past.
https://fullstop.org.au/get-help/nsw-sexual-violence-helpline
Family Connect and Support — 1800 066 757
For free help connecting families with parenting, mental health, housing and other practical support services.
https://www.nsw.gov.au/community-services/community-family-support/how-to-find-support
Specialist support
Butterfly National Helpline — 1800 33 4673 (1800 ED HOPE)
For free, confidential specialist counselling, information and support around eating disorders, disordered eating and body image concerns. Available 8am–midnight, 7 days a week.
https://butterfly.org.au/get-support/helpline/
QLife — 1800 184 527
For peer support for LGBTQIA+ people wanting to talk about sexuality, gender, identity, relationships or wellbeing. Phone and webchat are available 3pm–9pm seven days a week.
https://qlife.org.au/
13YARN — 13 92 76
For culturally safe, one-to-one crisis support from Aboriginal and Torres Strait Islander Crisis Supporters. Available 24hrs 7 days a week.
https://www.13yarn.org.au/
Blue Knot Helpline — 1300 657 380
For trauma-specialist counselling, information and referrals for adults living with the impacts of childhood trauma, abuse, neglect or complex trauma, and for people supporting them. Available 9am–5pm, 7 days a week.
https://blueknot.org.au/survivors/blue-knot-helpline/
Children and young people
Kids Helpline — 1800 55 1800
For free, confidential 24/7 counselling and support for children and young people aged 5–25.
https://kidshelpline.com.au/
eheadspace — 1800 650 890
For free mental health support and advice for young people aged 12–25 and their families.
https://headspace.org.au/online-and-phone-support/
Feel the Magic — 0420 335 609
For grief support for children, young people and families following the death of a parent, guardian or sibling.
https://www.feelthemagic.org.au/
Finding other supports
Healthdirect Mental Health Services
For finding other mental health services, helplines and support options that may better fit your circumstances.
https://www.healthdirect.gov.au/mental-health-services-infographic
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